Have you tried our FAQs section?
Our helpcenter contains answers to our most frequently asked questions. Get help with setting up your account, transferring money, adding family, and more.
Opening an account
Add money
Send money
Chat with us in-app
You can start an instant messaging chat with us inside the myFamilyWallet app. This is the quickest way to reach our friendly customer support team.
Send us an email
Drop us an email at support@myFamilyWallet.com .One of our team members will get back to you as quickly as possible. Be sure to email us from the same email address you used to open your account.
Media enquiries
For all media or press related enquiries, please send us an email to media@myFamilyWallet.com. You can also visit our media page for more information.
Great App and website. I highly recommend myFW to everyone sending money abroad.
