Have you tried our FAQs section?

Our helpcenter contains answers to our most frequently asked questions. Get help with setting up your account, transferring money, adding family, and more.

Go to FAQs

Opening an account

Add money

Send money

Chat with us in-app

You can start an instant messaging chat with us inside the myFamilyWallet app. This is the quickest way to reach our friendly customer support team.

Send us an email

Drop us an email at support@myFamilyWallet.com .One of our team members will get back to you as quickly as possible. Be sure to email us from the same email address you used to open your account.

Media enquiries

For all media or press related enquiries, please send us an email to media@myFamilyWallet.com. You can also visit our media page for more information.

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